Right-click your connected device and choose "Update driver".Click the downward arrow next to "Portable Devices" from the list.Right-click the Windows icon in the bottom-left corner of your screen, then click "Device Manager".Connect your device to your PC or laptop using your Apple USB cable - this time, if iTunes opens automatically, close the window. So needless to say, if the driver is outdated or broken, this will prevent your computer (and by extension, iTunes) from recognizing your device.įor this process, as we did before, unlock your device and ensure it is showing the Home screen.
IPHONE NOT SHOWING UP IN ITUNES HOW TO
This driver tells your computer how to communicate with Apple mobile devices.
IPHONE NOT SHOWING UP IN ITUNES UPDATE
Update Apple Mobile Device USB Driver (Windows only)
If iTunes does not recognize your device, here's what to do.Īny of these steps could be the fix for your particular issue, so try connecting your device again after each step. When attempting to connect, ensure that your device is turned on, unlocked and is showing the Home screen.
What to do if iTunes doesn't recognize iPhone, iPod or iPadĬonnect your iPhone with your computer using your Apple USB cable, then open iTunes. In this guide we'll break down the common causes of why iTunes is not picking up your device, and how to resolve them. The cause of this issue could stem from a number of locations including the device itself, your iTunes installation on your computer. It can be really frustrating connecting your iPhone, iPod or iPad to your computer only to find that nothing happens - iTunes doesn't react to it at all. Last Updated : | Wide Angle Software Why doesn't iTunes recognize my iPhone?